An order management system (OMS) is an integrated software system that streamlines enterprises to monitor customer orders from order creation through order shipping.
It synchronizes sales management across various sales platforms to support accurate visibility into fulfillment details throughout the complete process.
An OMS allows firms oversee the holistic order lifecycle optimally, from the point a buyer places an order to its complete shipment and potential return.
It automates inventory management by supplying real-time insights on inventory quantities order management system and order history, empowering enterprises to optimize their supply chain processes and elevate consumer engagement.
An effective OMS links with other corporate systems like online store platforms, inventory management systems, ERP software, order management system and logistics carriers to create order management system a cohesive order fulfillment environment from start to completion.